Frequently asked questions
The questions Washington homeowners ask most.
Consultations, permits, timelines, deck building, and how the process works — the stuff you'd ask before calling. If we missed your question, call 1-888-484-3132.
Do you charge for the consultation?
No. All consultations are free and held on-site, with a written proposal at the end — line-item scope, materials direction, and timeline.
What's your service area?
We build decks across the Puget Sound — Renton, Tacoma, and the surrounding King and Pierce county communities. The Service area page has the full picture.
How long does a typical deck project take?
It depends on scope. A ground-level deck build typically runs 3–6 weeks from signed proposal to final inspection. An above-grade or multi-level deck with structural engineering runs 6–10 weeks. We don't quote aspirational dates.
Are you licensed and insured?
Home Services Plus is a bonded and fully insured Washington contractor. WA L&I license verification and certificate of insurance available on request.
Do you handle permits?
Yes — in-house. We pull the local city and county permits and manage plan review directly. No third-party expediters, no surprise delays.
Who manages my project?
A dedicated project manager, with direct involvement from the owner. You'll have a real person who is on-site, gives regular updates, and stays reachable through the build.
How do I schedule a consultation?
Easiest is to call 1-888-484-3132 during business hours. You can also book a slot directly on our online calendar — pick a time that works and we'll confirm by phone before the visit.
What forms of payment do you accept?
Check, credit card, ACH, and Zelle. Payment schedules are written into the proposal and tied to project milestones — not paid upfront.
Do you handle design, or just construction?
We handle deck design direction as part of the consultation — layout options, material choices, and what suits your yard and outdoor living goals. For complex structural changes we coordinate with an engineer, with the work integrated into one written proposal.
What happens if you find issues during demo?
We document the issue, price the fix as a written change order, and get your written approval before continuing. Nothing gets billed without your sign-off.
Will you need to shut down the yard during construction?
Typically yes for the active build phase — footings, framing, and decking work require clear access. We'll discuss the schedule and work sequence at the consultation and minimize disruption where possible.
Can you add a pergola or railing to an existing deck?
Yes — railings, pergolas, built-in seating, and lighting can be added to an existing deck as a standalone scope. We assess the existing structure and pull permits in-house where required.
What hours are you open?
Daily, 6:00 AM to 11:00 PM. For after-hours requests, send a message through the contact form — we'll get back to you the next business day.
Service-specific questions.
Each service page has its own FAQ tailored to that work. Pick the service that matches what's going on:
Didn't find your answer?
Call 1-888-484-3132 during business hours, or schedule a free consultation — we'll get back to you the same business day.